Shipping policy
Shipping Policy
Thank you for shopping with Northvale.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times vary depending on the destination and shipping method selected at checkout. Most orders arrive within 5–15 business days.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the shipping destination and order size.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
Delivery delays may occasionally occur due to high order volumes, customs processing, weather conditions, or carrier issues that are outside our control.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at support@northvalewear.com and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact us at: